CarPlay Lab
Welcome to No.1 CarPlay Blog. We cover almost everything about Apple CarPlay here.

CarPlay Screen Black: Common Causes and Solutions

by Mike
Published: Last Updated on 12 minutes read
A+A-
Reset

If you own a car with Apple CarPlay, chances are you may have experienced the black screen issue at some point. You’re not alone – this problem has been reported by many car owners across several forums. However, the good news is that this issue can usually be fixed with minimal fuss.

In this article, we’ll take a look at some of the common causes of Apple CarPlay black screens, and provide you with some solutions to fix the problem. We’ll cover soft resets, re-pairing your device, rebooting the head unit, unplugging the phone, cleaning the charging port, using the correct cable, and talking to a mechanic. We’ll also discuss specific car models that may have this issue and provide some concluding thoughts.

Causes of Apple CarPlay Black Screens

We have found that the Apple CarPlay black screen problem can occur on both old and new cars. While wear and tear may be a contributing factor, it is not the only culprit. One of the major causes of the CarPlay black screen is a software glitch or bug. Apple devices are notorious for having bugs after software updates, and this is no different for CarPlay. Many car owners have reported that CarPlay stopped working after updating to iOS 16 in 2023/24.

A Reddit user reported, “After upgrading to iOS 16 CarPlay in my car has dropped easily and often when it didn’t use to. I tried switching to a new cord which seems to fit a little more snuggly and helps some, but it doesn’t work like it used to.”

Unfortunately, downgrading iOS to fix this issue is not possible. Instead, we suggest waiting for a patch from Apple to resolve this. In the meantime, there are solutions that could resolve this issue.

Here are some potential solutions:

  • Soft Reset: Press and hold the power button and volume up button on your iPhone together. Then, slide the power button to switch it off. Wait for a few seconds, and then turn it back on.
  • Re-pairing the Device (Wireless CarPlay): Go to the Settings app on your iPhone, tap General, then tap CarPlay. Select your car, and tap Forget This Car. Then, pair your iPhone with your car again.
  • Reboot: Turn off your car and wait for a few minutes. Then, turn it back on.
  • Unplug the Phone (Wired CarPlay): Unplug your iPhone from the USB port and plug it back in.
  • Clean Charging Port (Wired CarPlay): Use a small brush or toothpick to clean the charging port on your iPhone.
  • Check the Wire (Wired CarPlay): Check the USB cable for any damage or wear and tear. Replace it if necessary.

By following these solutions, you may be able to resolve the Apple CarPlay black screen issue. If the problem persists, we recommend contacting Apple support or your car manufacturer for further assistance.

CarPlay Black Screen Solutions

Here are some solutions to fix the CarPlay black screen issue. You can try these solutions one by one until the issue is resolved.

1. Soft Reset

A soft reset is the first solution to try when you encounter the CarPlay black screen issue. To do a soft reset, press and hold the power button on the stereo for about 20 seconds until the Apple logo disappears. This will reboot the system, and the issue may be resolved. However, the process may vary from system to system, so you should consult your stereo’s manual if the above option doesn’t work. For example, in some cars, exiting the vehicle, closing the door, and locking it will restart the stereo.

2. Re-pair your Device

If the soft reset solution doesn’t work, try re-pairing your device. This solution is only for wireless CarPlay. Open the settings app on your iPhone, click on Wi-Fi, select and click on your car or the name of the stereo unit, click “Forget This Network” and then confirm by clicking “Forget”. You will then be able to reconnect like normal, with the issue hopefully resolved.

3. Reboot the Head Unit

Rebooting the head unit can yield similar results to a soft reset but comes with a perk — you get to keep your data. The process should be similar in other cars and models. Again, consult your car manual for specific instructions. Generally speaking, though, you should be able to do this via the settings menu on the stereo. If the screen is black because of CarPlay, disconnect and navigate to the reboot settings. For example, to reboot the head unit in a tenth-generation Honda Accord, shift the car into reverse, then move the ignition to the ‘ON’ position. The head unit will take a bit longer to boot up—because this is an actual reboot.

4. Unplug the Phone

Sometimes, just unplugging the phone and plugging it back in can cause the connection to be made again correctly and fix the black screen. This is often the case when Apple CarPlay keeps disconnecting because the connection inside the lightning port isn’t good enough.

5. Clean Charging Port

By cleaning the charging port of both the vehicle and the iPhone, you can be sure there is no obstruction in the way of the connection. Accumulation of dirt and dust on any electronic device will cause issues in the long run. Car owners have reported having some degree of success in getting rid of the CarPlay black screen after cleaning their charging port of dirt and lint. Be careful how you clean the ports, though, as if you damage the connectors in the process, you could make the issue worse. Watch the video below, which explains how to remove lint and “fluff” from an iPhone.

6. Use the Correct Cable

A faulty or incompatible wire can be one of the causes of the CarPlay black screen problem. Additionally, cheap cables of inferior quality will likely cause these problems. Replacing the cable with the official MFI-certified cable is important.

7. Talk to a Mechanic

Some CarPlay black screens may have some underlying factors that will require a professional’s expertise. When you’ve exhausted your options on fixing the black screen hitch, paying a visit to your mechanic can be the best thing to do. If the warranty isn’t void, such as from Best Buy, you could also speak to the warranty bearer.

Apple CarPlay Black Screen: Specific Car Models

We understand that you may think the process for fixing Apple CarPlay black screen issues is different for specific car models such as Jeep, Ford, BMW, or any other car model. However, this is not the case. The problem is most likely due to a software issue within Apple CarPlay, which is the same across all car models and based on your iPhone’s IOS. This means that when your CarPlay is updated, it’s done via your iPhone and not through your car.

Conclusion

We have found effective solutions to fix the Apple CarPlay black screen issue. Although soft resetting is the most reliable solution, the methods listed above can also be helpful. Following these steps will restore your Apple CarPlay to its full functionality. Best of luck!

Frequently Asked Questions

How can we troubleshoot a black screen issue with Apple CarPlay on our vehicle?

If you’re experiencing a black screen issue with Apple CarPlay, the first thing you should do is check the cable connecting your iPhone to your vehicle’s infotainment system. A damaged or faulty cable can cause the CarPlay interface to display a black screen. If the cable is not the issue, try restarting your iPhone and the infotainment system. If the problem persists, you may need to reset the infotainment system or update the firmware.

What steps should we take if our CarPlay display suddenly goes dark?

If your CarPlay display suddenly goes dark, check the brightness settings on your iPhone and the infotainment system. Ensure that the brightness is turned up to an appropriate level. If the brightness settings are not the issue, try restarting your iPhone and the infotainment system. If the problem persists, you may need to reset the infotainment system or update the firmware.

Why isn’t our CarPlay touch screen responding, and how can we fix it?

If your CarPlay touch screen is not responding, try restarting your iPhone and the infotainment system. If the problem persists, ensure that your iPhone is running the latest version of iOS. If the issue still persists, you may need to reset the infotainment system or update the firmware.

Is there a way to reset Apple CarPlay when the screen is not working?

Yes, you can reset Apple CarPlay by disconnecting your iPhone from the infotainment system and restarting both devices. You can also reset the infotainment system by holding down the power button for 10-15 seconds.

What could be causing our CarPlay interface to remain black upon connection?

A damaged or faulty cable can cause the CarPlay interface to display a black screen upon connection. Ensure that the cable is in good condition and connected properly. If the cable is not the issue, try restarting your iPhone and the infotainment system. If the problem persists, you may need to reset the infotainment system or update the firmware.

How do we resolve a non-responsive CarPlay screen in different car models?

The steps to resolve a non-responsive CarPlay screen may vary depending on the car model. However, the first thing you should do is check the cable connecting your iPhone to your vehicle’s infotainment system. If the cable is not the issue, try restarting your iPhone and the infotainment system. If the problem persists, consult your vehicle’s manual or contact the manufacturer for further assistance.

You may also like

Leave a Comment

carplay lab (200 × 100, 像素) (1)

Editors' Picks

Latest Posts

©2023 CarPlay Lab, A Tech Blog – All Right Reserved.